3Common Error Fixes

chevron-right"An error occurred in the secure channel support" "The request has timed out" "The operation timed out"hashtag

Something is blocking traffic (Anti-cheat, Anti-virus, Firewall, Internet provider)

  • Uninstall anti-virus and other anti-cheats completely; just disabling them isn't enough.

  • Resync your time and region in Windows settings.

  • Try turning your VPN on or off.

If the issue persists, feel free to contact us on Discordarrow-up-right for further assistance!

chevron-rightHardware mismatchhashtag

You can reset the HWID (Hardware ID) once every 7 days at this link: Hardware Resetarrow-up-right. This error occurs when there's a change in your PC compared to the previous injection.

If the issue persists, feel free to contact us on Discordarrow-up-right for further assistance!

chevron-rightInternal public server errorhashtag

Traffic is being blocked by something (Anti-cheat, Anti-virus, Firewall, Internet provider):

Fully delete anti-virus + other anti-cheats - sometimes disabling it is not enough, it requires full uninstallation

chevron-rightAntivirus Interference Detectedhashtag
  • Uninstall all antivirus and anti-cheat software completely. Disabling them is not enough.

  • Scan your computer with antivirus tools like Dr.Web CureIt!arrow-up-right to check for infections.

If the issue persists, feel free to contact us on Discordarrow-up-right for further assistance!

chevron-right[code] sym: <some info>hashtag

If the issue persists, feel free to contact us on Discordarrow-up-right for further assistance!

chevron-rightmodules::load_module: failed to create sectionhashtag

Fully uninstall any antivirus and anti-cheat software.

If the issue persists, feel free to contact us on Discordarrow-up-right for further assistance!

chevron-rightInternal Public Server Errorhashtag

Uninstall antivirus, anti-cheats, or adjust firewall settings. Disabling them might not work.

If the issue persists, feel free to contact us on Discordarrow-up-right for further assistance!

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